Refund Policy

What you are buying

A pack of 10 analyses for $19 USD. It is a one-time purchase. There is no subscription, nothing renews, and there is nothing to cancel.

The window

14 days from the moment you pay. Inside that window the refund is full and unconditional. We would rather return $19 than argue with a founder who did not get what they hoped for.

After 14 days we will still read your message. If the service charged you twice, failed to deliver an analysis you paid for, or billed an account you did not authorise, write in and we will fix it regardless of the date.

How to ask

Email support@forgepod.dev from the address you paid with, or use the receipt Paddle sent you, which links straight to their buyer portal. Either route works. Include the order or transaction reference from that receipt if you have it, because it makes the match instant.

How you get the money

Paddle.com Market Ltd is the merchant of record and issues the refund. It goes back to the payment method you used, and typically lands within 3 to 10 business days depending on your bank. Any tax or VAT Paddle charged is returned with it.

Once a refund is issued, any analyses still unused from that pack are removed. Analyses you already ran stay in your workspace and remain readable.

Chargebacks

Please write to us first. A refund reaches you faster than a dispute does, and we have no interest in fighting one over $19.

The Terms of Service cover the rest of the relationship.

Contact

ForgePod is reachable at support@forgepod.dev. Write to that address for anything on this page, including refunds, data requests, and questions about these terms.